I. PURPOSE
The purpose of this procedure is to provide for a system and instructions, and to assign responsibilities for scheduling, conducting, and recording management reviews of the quality management system.
II. APPLICATION
This procedure applies to all activities comprising the quality system, and in particular those named in ISO 9001:2015 Standard 9.3.3, Review output.
This procedure directly concerns the top executive management.
III. PROCEDURE
1. Review output
1.1 Management reviews are concluded with actions related to:
Improvement of the quality management system,
Improvement of quality performance, and
Improvement of products and/or services to better meet customer requirements and increase customer satisfaction.
1.2 These improvement actions are often formulated as quality objectives with specific measurable targets, due dates, assignments of responsibilities, and allocation of resources for their implementation.
1.3 Management review output is documented in the minutes of the review meeting. Action items are highlighted or are placed under a special heading to ensure that they are easily identifiable. Whenever applicable, action items include assignment of responsibility, timeframe, and allocation of resources for implementation of the action.
Associated Documents
Revision History:
Revision | Date | Description of Changes | Approved By |
0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
1.0 | 8/17/18 | Digitized version, procedure change for new management structure | Todd Gifford |