I. PURPOSE
The purpose of this procedure is to provide for a system and instructions, and to assign responsibilities for scheduling, conducting, and recording management reviews of the quality management system.
II. APPLICATION
This procedure applies to all activities comprising the quality system, and in particular those named in ISO 9001:2015 Standard 9.3, Management Review General.
This procedure directly concerns the top executive management.
III. PROCEDURE
1. Frequency and Scheduling
Quality performance and the quality management system are reviewed by the executive management twice per year, at minimum. The President determines the actual date for the review, coordinating with participating managers.
2. Attendance
Attendance required to qualify as a Management Review meeting includes, at a minimum: Three out of the following people: President, CEO, Treasurer, Vice President-Sales, Vice President of Operations, Vice President of Manufacturing, Vice President of Quality, and Chairman of the Board of Directors.
3. Agenda
3.1 The agenda for management review meetings is prepared by the President. It is distributed to the participating managers at the meeting, or shortly before the meeting. At a minimum, the agenda covers all items listed in Clause 4 of this procedure, Review input.
4. Quality policy and quality objectives
4.1 An important role of management reviews is to determine progress toward fulfilling the quality policy and achieving quality objectives.
4.2 Quality objectives established through the review period are systematically evaluated to assess progress. Objectives that have been achieved may either be upgraded to a higher performance level, or be closed out to free resources for improvement in another area.
4.3 When objectives are not achieved on time, the review investigates and determines causes for the failure to achieve the objectives. Depending on the nature of the objective and causes for failure to achieve it, the top management may decide to drop the objective, reduce its scope or level, reassign responsibilities and/or allocate additional resources, or extend the due date for achieving the objective. Any decisions regarding quality objectives are recorded in the minutes of the review.
4.4 New objectives are established where it is necessary to improve performance or quality system to fulfill the quality policy or other organizational goals or aspirations. New objectives are documented in the minutes of the review.
4.5 The principal quality policy is also reviewed to ensure its continuing relevance. The policy is changed when the goals expressed in the policy have been achieved, or when changes within or outside the company render the policy inadequate or inappropriate.
5. Record
5.1 Minutes of management review meetings are prepared by the President in electronic form, and are distributed to the attending and, if any, absent managers. The minutes and other documents associated with the review are confidential.
Associated Documents
Revision History:
| Revision | Date | Description of Changes | Approved By |
| 0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
| 1.0 | 8/17/18 | Digitized version, procedure changes related to new management structure | Todd Gifford |