Harrington Job Roles, Responsibilities, Descriptions, and Qualifications

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Job Title: Accounts Payable Clerk

Summary

Complies and maintains accounts payable records by performing the following duties.

Essential Duties and Responsibilities

Checks and approves all vouchers for payment.

Also prepares invoice deduction notices, as necessary.

Audits freight bills against freight manifests.

Answers all vendor inquires.

Analyzes vendor accounts and negotiates extended terms with vendors when cash is restricted.

Prepares accounts payable checks.

Prints all accounts payable reports and maintains all accounts payable files.

Assists in monthly closings.

Assists with accounts receivable and special projects, as necessary.

Provides back-up at the reception desk as needed.

Performs other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee works in a professional and productive working environment. Employee is required to communicate with others in a professional, courteous and respectful manner. Employee is required to keep personal or non-work related conversations and telephone calls to a minimal level.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience – High school diploma or general education degree (GED).

Certificates, Licenses, Registrations – As required.

Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Mathematical Skills – Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; or stoop. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; asks for and offers help when needed; seeks increased responsibilities.

Adherence to Policy – Follows ISO and other Quality Systems and/or Harrington Signal Inc policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions, uses equipment and materials properly.

Interpersonal Skills – Good communication skills, written and verbal; focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; able to work well with others as a team, giving and receiving occasional direction. Is positive and treats others with respect and consideration regardless of their status or position; keeps emotions under control.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Accounts Receivable Clerk

Summary

Primary responsibility is the compilation and customer invoices, ensuring accurate information is contained on each document. Also performs various accounting functions which includes the following duties.

Essential Duties and Responsibilities

Apply customer payments.

Research and solve payment discrepancies.

Process credit card payments and credits.

Recommend adjustments to accounts as needed.

Prepare daily manual deposits.

Deposit daily receipts.

Calculate MRA costs for billings.

Performs other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – Associate degree; or equivalent from a two year college or technical school preferred. Six months or more related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills –.Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; or stoop. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Cash & Credit Manager

Summary

Primary responsibility is for the overall managements of the Credit Department which includes developing and improving operational goals of department. Position is also responsible for general ledger account reconciliation, monthly journal entries and account analysis.

Essential Duties and Responsibilities

Administers company credit application process:

a) Reviews all credit applications
b) Establishes lines of credit
c) Conducts financial analysis including 3^rd party report review
d) Makes recommendations to Controller

Conducts credit collections:

a) Prioritizes credit reviews for existing accounts
b) Contacts customers and sales department
c) Issues Letter of Credit
d) Coordinates activities with Customer Service
e) Ensures proper follow-up

Review collection reports to ascertain status of collection and balance outstanding and to evaluate effectiveness of current collection policies and procedures.

Audit delinquent accounts considered to be uncollectible; ensure maximum efforts have been taken before assigning bad credit status to account.

Prepare adjustments to account for Controller’s review

Monitor the percentages of aged accounts and days sales outstanding

General ledger:

a) Performs account reconciliations
b) Prepares journal entries
c) Analyzes account activity
d) Prepares monthly/quarterly/annual state tax form

Performs other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

Language Skills

Mathematical Skills

Reasoning Ability

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hand to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds individually or with 1 other person assisting. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; asks for and offers help when needed; seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Job Title: Account Representative / Account Manager

Summary

Promotes Harrington Signal’s Electronic Manufacturing Services to existing customer base and develops new customers by creating and pursuing leads from various sources.

Essential Duties and Responsibilities

Develops relationships with existing and potential customers to provide HSI Electronic Manufacturing Services.

Visit customer sites 4 to 12 times per year to maintain contacts, work with Purchasing Agents, Engineers & Product Managers on existing business and ask for new business opportunities.

Oversee quotation process for customer base. Review completed quotations for correctness and completeness. Present to customer.

Follow up with customer regarding quotation. Solicit customer’s business.

Contact customer regarding issues that affect delivery and assembly, e.g. lead time on components, obsolete components and engineering issues. Obtain resolution and notify affected HSI team members.

Work to resolve account issues including: billing and MRA’s.

Overnight travel required, both for training and to visit customer sites.

Other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

None. Works with EMS Sales Assistant.

Work Environment

Qualifications

Education and/or Experience – 2 years sales experience in business environment. Electronics background preferred. PC skills in Word and Excel required. Knowledge of Fourth Shift MSS is a plus.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Computer Skills – To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Word Processing software. Ability to learn Fourth Shift Inventory software and Order processing systems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; [resents numerical data effectively; able to read and interpret written information.

Quality – Demonstrates extreme accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Customer Service Representative

Summary

Takes and/or solicits additional orders for company products and/or services over the fax and/or mail (regular & electronic) by performing the following duties.

Essential Duties and Responsibilities

Receives calls and faxes from existing or prospective customers to explain the type and/or scope of product or service offered. Solicits sales orders by calling customers.

Quotes prices, selection, alternatives, use, delivery, advantages and tries to persuade customer to purchase.

Subsequent to order interfaces with customers on change orders, expediting/shipping/delivery information, payment, problem resolution, and all other issues.

Assures compliance with all current policies and procedures.

Records names, addresses, phone/fax numbers, purchases, and reactions of existing and new customers.

Completes/verifies/processes customer agreements, credit applications, data changes for customers.

Remains current on all facets of products, services, policies and procedures.

Identifies needs and makes recommendations regarding revisions to products, services, policies and procedures.

Transfers data from customer order onto form and/or into computer. Compares data entered with source documents. Accomplishes required corrections.

Process all returns for the RMA Data base

Processes/facilitates customer acknowledgement of order with delivery information.

Keeps record of work completed.

Cooperates with Manufacturer’s Sales Representatives (M.R.’s) in all facets of interfacing with existing and prospective customers.

Develops and maintains corporate positive image and philosophy in all contacts.

Performs additional duties and special projects as directed by manager from time to time.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High school diploma or general education degree (GED) minimum. Minimum two years experience in a similar customer relations type position. Demonstrated ability to successfully deal with customers (existing and potential) in a positive manner. Ability to successfully complete and/or assimilate all manner of company specific training/information. Computer Experience a must. Proficient in all Microsoft Office Products and ability to learn sales ordering program in short time.

Certificates, Licenses, Registrations – As required.

Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; asks for and offers help when needed; seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Receptionist/ administrative assistant/ EMS order entry

Summary

Receives all incoming calls and greets all individual visiting the office and manufacturing facility, determines the business nature of each contact and directs them promptly to their destination. Performs tasks for department heads by performing the following duties.

Essential Duties and Responsibilities

The primary function of the receptionist is to operate the multiple line telephone system, directing all incoming calls.

Welcome and assist those visiting our building.

Post, sort and bundle outgoing mail.

Maintains and tracks time off requests utilizing the employee absentee reports and labor tracking system.

Enters and/or corrects start time, lunch and labor within labor tracking system per Department Manager requests.

Types memos, correspondence, reports and other clerical duties as assigned by department heads

Ordering supplies as necessary.

Entering and maintaining EMS orders (moving dates in and out, price adjustment and maintaining Greenlee forecast)

When needed, assist Customer Service (expediting orders, check inventory, price quoting)

Maintains the closing of sales orders, and attaching them to the invoice which is filed numerically

When needed creates, updates, and maintains all CPG and Fire Alarm cut sheets in Corel wh

When needed maintains and burns CPG, Fire Alarm CD’s

When needed Burns Fire Alarm installation CD’s for the Tracker panels

Commission report to FA and CPG Reps monthly

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

There are no supervisory responsibilities with this position.

Work Environment

Qualifications

Education and/or Experience – High School or GED degree. Knowledge of office machines (i.e. fax, copier and postage machine), and a working knowledge of Microsoft Office Suite. One year Receptionist/Administrative Assistant experience is preferred. Knowledge of M2M.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Management Representative – ISO (“MR”)

Summary

Plans, coordinates and directs company ISO and Safety programs designed to ensure quality and safety consistent with established standards by performing the following duties personally or through company supervisors. Coordinates and directs the maintenance or repair of equipment, machinery and facilities by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities

Implementation and maintenance of the company’s Quality System to ISO 9001 requirements.

Report key factors used to determine the quality system performance.

Development of a planned, systematic and on-going process of audits to ensure that the company’s documented quality system is effectively implemented and maintained.

Submitting documented audit findings, conclusions and recommendations to management for review.

Establish, maintain and document procedures for implementing a corrective and preventive action program.

Acts as liaison to the quality system’s registration bodies.

Evaluate and maintain audit schedule.

Serve as the company’s Safety manager with the overall responsibility of the total safety program.

Development, implementation and maintenance of company written safety plans.

Training and education of safety related topics, including compliance to OSHA standards.

Establish, maintain and distribute all MSDS related materials.

Establish, maintain and serve as chairperson for an effective Safety Committee program that will create a safety conscious environment for all employees.

Manages and directs building maintenance and repair.

Other duties as assigned.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

Supervises Maintenance/Utility Worker.

Work Environment

Qualifications

Education and/or Experience – Associate degree; or equivalent from a two year college or technical school preferred. Six months or more related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Maintenance Team Member

Summary

Keep building & grounds in a clean and orderly condition by performing the various janitorial and light maintenance duties. Job also includes driving the company truck and forklift.

Essential Duties and Responsibilities

Receives written work orders or verbal instructions from Facility Manager.

Mows, trims, edges lawn. Picks up trash inside and empties trash containers on grounds.

Performs daily/weekly/monthly janitorial duties per maintenance janitorial/maintenance schedule. Spot clean bathrooms when needed and filling toilet paper and paper towel holders throughout the building. Fill all soap containers as necessary. Mop all floors when needed.

Replaces fluorescent and other light bulbs when needed. Replace ballasts as needed.

Cleans other internal areas of building, including windows when needed.

Cleans and/or paints interior walls and offices when needed.

Operates snow removal equipment to maintain sidewalks, steps, and other areas of building. Keeps steps sidewalks free of ice using ice melt.

Assists other departments with moving furniture, arranging classroom tables, and unloading and storing supplies.

Assembles cabinets, files, desks, chairs, etc. when needed.

Uses hand and power tools to perform semi-skilled maintenance tasks.

Performs other janitorial/light maintenance duties as assigned.

Drives company truck for deliver/pickup product and to run errands. Loads delivery truck for all deliveries.

Drives forklift to move materials, supplies, and equipment when needed.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High school diploma or general education (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Requires basic knowledge o some power tools used in repair and maintenance duties.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; or stoop. The employee must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Job Title: Assembler (I, II, III, IV)

Summary

Assembles electronic components, assemblies, subassemblies, and other customer products by performing the following duties.

Essential Duties and Responsibilities

– Reads prints and build instructions, follows production drawings and sample assemblies or receives verbal instructions regarding duties to be performed.

– Checks parts against bill of material to ensure parts are correct before prepping and or installing assemblies.

– Bends and or cuts part(s), checking the part(s) in the board periodically for right span and length to meet board specification and or IPC standards.

– Capable of setting up and operating prep and other machinery as necessary.

– Identifies electronic components and their polarity.

– Inserts electronic and mechanical components correctly according to colored coded prints, build instructions, and/or visual aids.

– Positions and aligns assemblies using common hand tools, electronic or pneumatic tools.

– Solders and de-solders per IPC standards.

– Installs finished assemblies or subassemblies in cases and cabinets.

– Reports defective materials or questionable conditions to department lead.

– Packages materials.

– Maintains clean work area.

– Follows processes, instructions, procedures, and company policies.

– Performs testing and inspection of product to ensure parts and assemblies meet production quality and ISO standards.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. While in the MAC door area, work is performed in a shop environment with exposure to heat and cold.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Assembler I – Entry Level with minimal and/or up to two years experience;

Assembler II – Two to Four years experience.

Assembler III – Four to Eight years experience.

Assembler IV – Eight plus years experience.

Certificates, Licenses, Registrations – Handbook and Company Policies, ISO, MSDS, ESD, Safety, 40 hours of on-the-job training, Shop Floor Documents, Travel Tickets, Routings, Build Instructions, Drawings, Pick Lists, Shortage Tags, Component Recognition, IPC-A-610 Rev C and J Standard, soldering certification (if soldering required).

Language Skills – Ability to read and comprehend simple instructions.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to fingers to handle, twist, grip or feel objects, controls while using hand or power tools, electronic or pneumatic, to complete assembly functions. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Reliability/Dependability – Follows instructions and responds promptly, Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Interpersonal Skills – Good communication skills, written and verbal; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Able to work well with others as a team, giving and receiving occasional direction. Is positive and treats others with respect and consideration regardless of their status or position; keeps emotions under control.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Job Title: Assembler Lead / Specialist

Summary

Assists supervisor in coordinating activities of workers engaged in electronic and mechanical assembly to meet customer requirements, by performing the following duties.

Essential Duties and Responsibilities

– Reads prints and build instructions, follows production drawings and sample assemblies or receives verbal instructions regarding duties to be performed.

– Verifies build instruction and correct parts.

– Assigns employees to work stations in order to meet production requirements.

– As working lead, performs duties of assembler

– Set up and tear down of production line.

– Maintains accurate work in process inventory counts.

– Ensures team is accurately following processes, instructions, procedures, and company policies.

– Help employees resolve problems.

– Prepare kitting paperwork.

– Responsible for security of assigned area.

– Maintain a clean and safe work environment.

– Interprets process specifications for workers.

– Transports materials between production and storage areas.

– Refers extensive machine repairs to maintenance personnel.

– Confers with supervisor to receive instructions and exchange production information.

– Trains workers in equipment operation and processes.

– Monitor employee performance and quality.

– Other duties as assigned.

Supervisory Responsibilities

Assist in supervising employees in the area to be determined. Carries out lead responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems with assistance of Supervisor.

Work Environment

Qualifications

Education and/or Experience – An Associates Degree in electronics or mechanical technology preferred or a High School diploma and at least eight years related electronics and two years supervisory experience; or equivalent combination of education and experience.

Certifications, Licenses, Registrations, Training – Handbook and Company Policies, ISO, MSDS, ESD, Safety, 40 hours of on-the-job training, Shop Floor Documents, Travel Tickets, Routings, Build Instructions, Drawings, Pick Lists, Shortage Tags, Defect Reports, Process Charts, Component Recognition, IPC-A-610 Rev C and J Standard, soldering certification (if soldering required).

Language Skills – Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills – Able to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability – Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills – Have a working knowledge of: Fourth Shift Inventory and Manufacturing software; Microsoft Office software including Excel, Word, PowerPoint, and Access; Microsoft Outlook; Current Windows operating systems.

While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to use hands to fingers to handle, twist, grip or feel objects, controls while using hand or power tools, electronic or pneumatic, to complete assembly functions. Frequently must feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with 1 other person assisting. While in MAC door area, will need to frequently lift up to 50 pounds and occasionally lift and/or move to up 100 pounds with 1 other person assisting for final assembly. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Managing People – Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

Job Title: Heavy Assembler (I, II, III, IV)

Summary

Assembles electronic components, assemblies, subassemblies, and other customer products by performing the following duties.

Essential Duties and Responsibilities

– Reads prints and build instructions, follows production drawings and sample assemblies or receives verbal instructions regarding duties to be performed.

– Checks parts against bill of material to ensure parts are correct.

– Capable of setting up and operating machinery as necessary.

– Identifies electronic components and their polarity.

– Inserts electronic and mechanical components correctly according to colored coded prints, build instructions, and/or visual aids.

– Positions and aligns assemblies using common hand tools, electronic or pneumatic tools.

– Installs finished assemblies or subassemblies in cases and cabinets.

– Reports defective materials or questionable conditions to department lead.

– Packages materials.

– Maintains clean work area.

– Follows processes, instructions, procedures, and company policies.

– Performs testing and inspection of product to ensure parts and assemblies meet production quality and ISO standards.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. While in the MAC door area, work is performed in a shop environment with exposure to heat and cold.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Heavy Assembler I – Entry Level with minimal and/or up to two years experience;

Heavy Assembler II – Two to Four years experience.

Heavy Assembler III – Four to Eight years experience.

Heavy Assembler IV – Eight plus years experience.

Language Skills – Ability to read and comprehend simple instructions.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Machine Operations Lead/Specialist

Summary

Assists supervisor in coordinating activities of workers engaged in electronic and mechanical assembly to meet customer requirements. Provide technical and mechanical support for manufacturing equipment. Provides training to operators on automated equipment.

Essential Duties and Responsibilities

– Reads and understands work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Create profiles and placement programs.

– Determine tooling requirements for equipment.

– Investigates pricing and availability of parts and tooling for equipment.

– Create purchase orders for new parts, tooling, or equipment.

– Repair and make adjustments to equipment as needed.

– Ensure preventive maintenance is performed as necessary.

– Provide support in quote meetings regarding the abilities of equipment.

– Research new equipment and create documentation to show cost savings.

– Create and provide certified training programs for Operators and Machine Maintenance Technicians.

– Assigns employees to work stations in order to meet production requirements.

– Ensures team is accurately following processes, instructions, procedures, and company policies.

– Responsible for security of assigned area.

– Maintain a clean and safe work environment.

– Interprets process specifications for workers.

– Confers with supervisor to receive instructions and exchange production information.

– Monitor employee and equipment performance and quality.

– Other duties as assigned.

Supervisory Responsibilities

Assist in supervising employees in the machine operations. Carries out lead responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems with assistance of Supervisor.

Work Environment

While performing the duties the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock and vibration. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Qualifications

Education and/or Experience – B. S. in Electronics Engineering Technology or AAS Electronics Engineering with up to two years related experience. Strong background of pneumatics, industrial mechanics, electromechanical devices and servo motors relating to industrial machines.

Certificates, Licenses, Registrations, Training – Handbook and Company Policies, ISO, MSDS, ESD, Safety, Shop Floor Documents, Travel Tickets, Routings, Build Instructions, Drawings, Pick Lists, Shortage Tags, Defect Reports, Process Charts, Component Recognition, IPC-A-610 Rev C and J Standard, soldering certification (if soldering required). Factory training on maintenance, operation, and programming of equipment or equivalent experience.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.

Job Title: Machine Operator I, II, III, IV –SMT, DIP, Axial/Shift lead

Summary

Operates computer-controlled machinery that automatically places electronic components, such as resistors, capacitors, diodes, and integrated circuits, in/on printed circuit boards (PCBs) by performing the following duties. Oversees the day to day activities of the second shift.

Essential Duties and Responsibilities

– Reads and understands production schedules, work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Loads profiles or placement programs into machines.

– Loads and unloads product to and from machines.

– Positions reels, trays, or tubes containing components into feeding mechanism to load machine.

– Makes minor machine adjustments and clears machine jams.

– Inspects product to ensure product meets quality standards and makes minor adjustments as necessary.

– Perform preventive maintenance as necessary.

– Follows processes, instructions, procedures, and company policies.

– Maintain a clean and safe work environment.

– Records production information such as production levels, machine downtime, and defects.

– Assigns employees to work stations in order to meet production requirements.

– Ensures team is accurately following processes, instructions, procedures, and company policies.

– Responsible for security of assigned area.

– Maintain a clean and safe work environment.

– Interprets process specifications for workers.

– Confers with supervisor to receive instructions and exchange production information.

– Monitor employee and equipment performance and quality

– Other duties as assigned.

Supervisory Responsibilities

Assist in supervising the second shift employees in daily activities.

Work Environment

While performing the duties the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock and vibration, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Machine Operator I – Entry Level with minimal and/or up to one years experience;

Machine Operator II – Two to Four years experience.

Machine Operator III – Four to Eight years experience.

Machine Operator IV – Eight plus years experience.

Language Skills – Ability to read and interpret documents such as build instructions, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills – Have a basic knowledge of Windows operating systems and equipment programs.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Machine Repair Technician

Summary

Performs preventive maintenance and repair of automated, semi-automatic and manual production machinery. Operates production assembly machinery by performing the following duties.

Essential Duties and Responsibilities

– Reads and understands work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Investigates pricing and availability of parts for equipment.

– Create purchase orders for replacement parts.

– Trouble-shoots, repairs, and make adjustments to equipment as needed.

– Perform preventive maintenance as necessary.

– Follows processes, instructions, procedures, and company policies.

– Maintain a clean and safe work environment.

– Records production information such as production levels, machine downtime, and defects.

– Assist lead in creating or modifying profiles and programs.

– Fills in as wave or machine operator as necessary.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – AA degree or higher preferably in electronics. At least one year electronics experience. Strong background of pneumatics, industrial mechanics, electromechanical devices and servo motors relating to industrial machines.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills – Have a working knowledge of: Microsoft Office software including Excel, Word, PowerPoint, and Access; Microsoft Outlook; Current Windows operating systems; equipment programs; CAD and Gerber viewers.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Machine Operator I, II, III, IV –SMT, DIP, Axial

Summary

Essential Duties and Responsibilities

– Reads and understands production schedules, work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Loads profiles or placement programs into machines.

– Loads and unloads product to and from machines.

– Positions reels, trays, or tubes containing components into feeding mechanism to load machine.

– Makes minor machine adjustments and clears machine jams.

– Inspects product to ensure product meets quality standards and makes minor adjustments as necessary.

– Perform preventive maintenance as necessary.

– Follows processes, instructions, procedures, and company policies.

– Maintain a clean and safe work environment.

– Records production information such as production levels, machine downtime, and defects.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Machine Operator I – Entry Level with minimal and/or up to one years experience;

Machine Operator II – Two to Four years experience.

Machine Operator III – Four to Eight years experience.

Machine Operator IV – Eight plus years experience.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills – Have a basic knowledge of Windows operating systems and equipment programs.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Machine Operator I, II, III, IV -Wave

Summary

Operates and maintains wave-soldering machine to solder electronic components onto printed circuit boards (PCBs) by performing the following duties.

Essential Duties and Responsibilities

– Reads and understands production schedules, work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Loads profiles on wave solder machine and fluxer.

– Loads and unloads product to and from the wave soldering machine.

– Inspects product to ensure product meets quality standards and makes minor adjustments as necessary.

– Takes thermal measurements.

– Perform preventive maintenance as necessary.

– Follows processes, instructions, procedures, and company policies.

– Maintain a clean and safe work environment.

– Records production information such as production levels, machine downtime, and defects.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

While performing the duties the employee is frequently exposed to moving mechanical parts and temperatures exceeding 200°F. The employee is occasionally exposed to risk of electrical shock and vibration, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Machine Operator I – Entry Level with minimal and/or up to one years experience;

Machine Operator II – Two to Four years experience.

Machine Operator III – Four to Eight years experience.

Machine Operator IV – Eight plus years experience.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills – Have a basic knowledge of Windows operating systems and equipment programs.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Machinist (I, II, III, IV)

Department: Production

Reports To: Production Supervisor

FLSA Status: Non-Exempt

Prepared By: Marcy Carson

Prepared Date: 6/17/2009

Summary

Sets up and operates machines to fabricate parts, prototypes, or tooling mechanisms by performing the following duties.

Essential Duties and Responsibilities

– Reads written build instructions, drawings or with engineering personnel to determine dimensions and tolerances of finished work, sequence of operations and setup requirements.

– Checks parts against bill of material to ensure parts are correct before prepping and or installing assemblies.

– Selects metal stock and lays out design according to dimensions computed from scale drawings.

– Measures, marks and scribes dimensions and reference points on material or workpiece as guides for subsequent machining.

– Sets up and operates metalworking machine tools such as lathe, milling machine, shaper, or grinder to machine parts to specifications, and verifies conformance of parts to specifications.

– Designs fixtures, tooling, and parts to meet production needs.

– Installs parts and materials such as sheet metal covering, hydraulic systems, electrical wiring, lubricants, and batteries into machines and mechanisms.

– Fabricates molds and power press dies to produce plastic parts and stamp metal parts.

– Operates welding equipment to cut or weld parts.

– Positions and aligns assemblies using common hand tools, electronic or pneumatic tools.

– Maintain a clean and safe work environment.

– Follows processes, instructions, procedures, and company policies.

– Performs testing and inspection of product to ensure parts and assemblies meet production quality and ISO standards.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate to loud. Work is performed in a shop environment with exposure to heat and cold.

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Machinist I – Entry Level with minimal and/or up to one years experience;

Machinist II – Two to Four years experience.

Machinist III – Four to Eight years experience.

Machinist IV – Eight plus years experience.

Language Skills – Ability Able to read, analyze, and interpret technical documents. Able to confer with engineers, production personnel, and others to resolve problems.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to work with mathematical concepts such as plane and solid geometry and algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds individually or with 1 other person assisting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Manufacturing Process Engineer

Summary

Develops assembly processes and procedures for new products. Continually improves assembly processes by performing the following duties.

Essential Duties and Responsibilities

– Reads and understands work instructions, manufacturing aids, schematics, mechanical and electrical drawings.

– Analyzes space requirements and workflow. Designs layout of equipment and workspace for maximum efficiency and safety.

– Analyzes work study data and equipment specifications to establish time and production standards.

– Determine tooling and equipment requirements.

– Investigates pricing and availability of tooling and equipment.

– Create purchase orders for tooling or equipment.

– Provide support in quote meetings regarding the current processes, abilities, and tooling.

– Provides technical assistance to the production floor.

– Analyze and observe current manufacturing processes. Look for and implement ways to improve quality and throughput, and to reduce cost.

– Create detailed work instructions for new and existing products.

– Aid Production Supervisor in investigating corrective action requests and implementing subsequent actions.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – B.S. in Engineering or Manufacturing. Knowledge of SMT, through hole, and wave solder processes. Five years experience in electronics manufacturing environment preferred. Strong background of pneumatics, industrial mechanics, electromechanical devices and servo motors relating to industrial machines.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Solderer (I, II, III, IV)

Summary

Assembles electronic components, assemblies, subassemblies, and other customer products by performing the following duties.

Essential Duties and Responsibilities

– Reads prints and build instructions, follows production drawings and sample assemblies or receives verbal instructions regarding duties to be performed.

– Checks parts against bill of material to ensure parts are correct before prepping and or installing assemblies.

– Bends and or cuts part(s), checking the part(s) in the board periodically for right span and length to meet board specification and or IPC standards.

– Capable of setting up and operating machinery as necessary.

– Identifies electronic components and their polarity.

– Inserts electronic and mechanical components correctly according to colored coded prints, build instructions, and/or visual aids.

– Hand solders or desolders parts and inspects work to IPC-A-610 and J standards.

– Inspects assemblies to IPC-A-610 and J standards.

– Cleans boards using appropriate solvent and techniques.

– Reports defective materials or questionable conditions to department lead.

– Maintains clean work area.

– Follows processes, instructions, procedures, and company policies.

– Performs testing and inspection of product to ensure parts and assemblies meet production quality and ISO standards.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Solderer I – Entry Level with minimal and/or up to one years experience;

Solderer II – Two to Four years experience.

Solderer III – Four to Eight years experience.

Solderer IV – Eight plus years experience.

Language Skills – Ability to read and comprehend simple instructions.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds individually or with 1 other person assisting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Job Title: Test Operator (I, II, III, IV)

Summary

Conducts variety of electronic, mechanical, and electromechanical tests on electronic systems, subassemblies, and parts to ensure unit functions according to specifications by performing the following duties.

Essential Duties and Responsibilities

– Reads test schedules, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine proper test procedure and equipment.

– Connects unit to be tested to test equipment such as multimeter, signal generator, frequency meter, or spectrum analyzer.

– Reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance.

– Programs production ICs with applicable equipment.

– Tests functional performance of systems, subassemblies, and parts under specified environmental conditions such as temperature change, vibration, pressure, and humidity.

– Performs ICT/MDA testing.

– Performs burn-in procedures.

– Operates x-ray equipment to verify internal connections on pcbs and components.

– Maintain a clean and safe work environment.

– Follows processes, instructions, procedures, and company policies.

– Transports materials between production and storage areas.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High school diploma or general education degree (GED).

Experience: Test Operator I – Entry Level with minimal and/or up to one years experience;

Test Operator II – Two to Four years experience.

Test Operator III – Four to Eight years experience.

Test Operator IV – Eight plus years experience.

Language Skills – Able to read, analyze, and interpret technical procedures. Able to confer with technicians, production personnel, and others regarding testing procedures, results, and to resolve problems.

Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills – Have a working knowledge of: Fourth Shift Inventory and Manufacturing software; Current Windows operating systems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.

Job Title: Test Technician (I, II, III, IV)

Summary

Essential Duties and Responsibilities

– Reads test schedules, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine proper test procedure and equipment.

– Troubleshoot defective units to determine cause of failure.

– Connects unit to be tested to test equipment such as multimeter, signal generator, frequency meter, or spectrum analyzer.

– Reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance.

– Programs production ICs with applicable equipment.

– Tests functional performance of systems, subassemblies, and parts under specified environmental conditions such as temperature change, vibration, pressure, and humidity.

– Performs ICT/MDA testing.

– Performs burn-in procedures.

– Replaces or repairs defective wiring and components or records defects on tag attached to unit and returns unit to production department for repair.

– Operates x-ray equipment to verify internal connections on pcbs and components.

– Periodically recalibrates test equipment.

– Maintain a clean and safe work environment.

– Follows processes, instructions, procedures, and company policies.

– Transports materials between production and storage areas.

– Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – AA Degree in Electronics or equivalent experience.

Experience: Test Technician I – Entry Level with minimal and/or up to one years experience;

Test Technician II – Two to Four years experience.

Test Technician III – Four to Eight years experience.

Test Technician IV – Eight plus years experience.

Language Skills – Able to read, analyze, and interpret technical procedures. Able to confers with engineers, technicians, production personnel, and others regarding testing procedures, results, and to resolve problems.

Computer Skills – Have a working knowledge of: Fourth Shift Inventory and Manufacturing software; Current Windows operating systems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.

Job Title: Test Technician Lead

Summary

Assists supervisor in coordinating test and repair services on electronic systems, subassemblies and parts to ensure units function according to specifications or to determine cause of unit failure by performing the following duties.

Essential Duties and Responsibilities

– Assigns employees to work stations in order to meet production requirements.

– Reads test schedules, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine proper test procedure and equipment.

– Troubleshoot defective units to determine cause of failure.

– Replaces or repairs defective wiring and components or records defects on tag attached to unit and returns unit to production department for repair.

– Ensures that Operators/Technicians have the proper tools and equipment (test equipment, fixtures, etc.) available when they are scheduled for particular jobs.

– Trains workers in equipment operation and processes.

– Periodically recalibrates test equipment.

– Maintains accurate work in process inventory counts.

– Ensures team is accurately following processes, instructions, procedures, and company policies.

– Help employees resolve problems.

– Responsible for security of assigned area.

– Maintain a clean and safe work environment.

– Transports materials between production and storage areas.

– Confers with supervisor to receive instructions and exchange production information.

– Monitor employee performance and quality.

– Other duties as assigned.

Supervisory Responsibilities

Assists in supervising employees in the Test Department. Carries out lead responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems with assistance of Supervisor.

Work Environment

Qualifications

Education and/or Experience

An Associates Degree in electronics or mechanical technology preferred or a High School diploma and at least eight years related electronics experience and two years supervisory experience; or equivalent combination of education and experience. Must be able to troubleshoot to component level.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Productivity – Meets productivity standards; Strives to increase productivity; Works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; Develops alternative solutions; Finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; Manages competing demands

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Provides recognition for results.

Job Title: Packing & Shipping Team Member, Distribution

Packing and shipping clerk Essential Duties and Responsibilities include the following. Other duties may be assigned.

Performs Upload or Downloads from EDI system to generate sales/pick orders to meet customer requirements.
Assembles specified number of connectors packs or kits for each addressee as indicated by EDI Sales orders.
Wraps, ties, or places material in envelopes, boxes, or other containers.
Stamps, types, or writes addresses on packaged materials.
Forwards packages by mail, UPS, or through other specified means to meet customer requirements.
Keeps records of materials sent.

ASSEMBLY ESSENTIAL DUTIES AND RESPONSIBILITIES

Reads prints and build instructions, follows production drawings and sample assemblies or receives verbal instructions regarding duties to be performed.
Checks parts against bill of material to ensure parts are correct before prepping and or installing assemblies.
Bends and or cuts part(s), checking the part(s) in the board periodically for right span and length to meet board specification and or IPC standards.
Capable of setting up and operating prep and other machinery as necessary.
Identifies electronic components and their polarity.
Inserts electronic and mechanical components correctly according to colored coded prints, build instructions, and/or visual aids.
Positions and aligns assemblies using common hand tools, electronic or pneumatic tools.
Solders and de-solders per IPC standards.
Installs finished assemblies or subassemblies in cases and cabinets.
Reports defective materials or questionable conditions to department lead.
Packages materials.
Maintains clean work area.
Follows processes, instructions, procedures, and company policies.
Performs testing and inspection of product to ensure parts and assemblies meet production quality and ISO standards.
Other duties as assigned.

Other Duties and Responsibilities

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures
Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

Quality – Demonstrates extreme accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality -Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability -Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Fourth Shift Inventory software; Order processing systems; Excel Spreadsheet software and Word Processing software.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb or balance and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The noise level in the work environment is usually moderate.

Follows ISO and Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Job Title: Buyer

Summary

Coordinates activities involved with procuring goods and services and assists with quotation process for the organization by performing the following duties.

Essential Duties and Responsibilities

Partners with Harrington Signal’s premier customer (John Deere Distribution Program) to identify, source and procure product needs.

Places purchase orders for all John Deere parts crucial to the financial success of the John Deere Distribution Program as well as Harrington Signal in general.

Determines inventory of parts and maintains responsibility for purchasing over 1300 line items totaling $300,000 to $400,000 annually.

Solely determines package size and pricing for John Deere distribution parts.

Quotes and procures parts for new items by selecting new vendors/suppliers.

Exercises independent judgment and discretion in sourcing and selecting vendors to obtain product or service information such as price, availability and delivery schedule. Maintains authority to select vendors to be used that meet the purchasing needs. Negotiates terms and conditions of purchasing relationship.

Determines values according to knowledge of market price.

Establishes method of procurement such as direct purchase or bid (make at Harrington Signal Inc.).

Maintains procurement records such as items or services purchased, costs, delivery, product quality or performance and inventories.

Processes MRBA’s concerning defective or unacceptable goods or services that need to be returned to vendors for credit or other action.

Expedite delivery of goods.

Other duties as assigned.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – Associates degree (A.A.) from two-year College or technical school, two years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Project Management – Communicates changes and progress; completes projects on time and budget.

Customer Service – Responds promptly to customer needs; meets commitments.

Oral Communication – Speaks clearly and persuasively in positive in positive or negative situations; listens and gets clarification; Responds well to questions; participates in meetings.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

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Job Title: Production Scheduler

Summary

Plans and prepares production schedules for manufacture of industrial or commercial products by performing the following duties.

Essential Duties and Responsibilities

Draws up master schedule to establish sequence and lead time of each operation to meet shipping sates according to sales forecasts or customer orders.

Analyzes production specifications and plant capacity data and performs mathematical calculations to determine manufacturing processes, tools and human resource requirements.

Plans and schedules workflow for each department and operation according to previously established manufacturing sequences and lead times.

Confers with department supervisors to determine status of assigned projects.

Expedites operations that delay schedules and alters schedules to met unforeseen conditions

Prepares production reports.

Other duties as assigned.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – Associate’s degree (A.A.) or equivalent from two year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Receiving Clerk

Summary

Receives, verifies and keeps records on incoming parts/materials by performing the following duties.

Essential Duties and Responsibilities

Receives all items.

Responsible for consignment inventory.

Enters information into Fourth Shift.

Locates parts and pulls accurate amounts from inventory.

Verifies part numbers to drawing as needed.

Documents shortages.

Maintains inventory system.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High School diploma or general education degree (GED) with one to three months related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Quality – Demonstrates extreme accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Shipping Clerk

SUMMARY: Prepares and expedites shipments by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Perform data entry into Fourth Shift, UPS and FedEx.

Accurately complete all paperwork for work order/packing list including customer name, quantity shipped and back ordered open terms – collect, COD, etc.

Package merchandise.

Take care of deliveries and pick-ups routing via the manner prescribed and utilizing the best/cost

effective routing.

OTHER DUTIES AND RESPONSIBILITIES

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures.

Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials

properly.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Self Starter.

Quality – Demonstrates extreme accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

EDUCATION AND/OR EXPERIENCE

High School diploma or general education degree(GED) with one to three months related experience and/or

training.

LANGUAGE SKILLS

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Fourth Shift Inventory software; Order processing systems; Excel Spreadsheet software and Word Processing software.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; walk and use hands to finger,

handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally

required to climb or balance and talk or hear. The employee must regularly lift and/or move up to 25 pounds,

and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include close vision,

distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions

and fumes or airborne particles. The noise level in the work environment is usually moderate.

Job Title: Shipping/Receiving Lead

SUMMARY: Supervises the Shipping and Receiving Departments by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Verify product information and delivery with acknowledgement sheet. Ensures correct shipment of orders.

Ensure accurate and complete documentation in computer system.

Maintain inventory on expendable shipping supplies.

Prepare report for UPS, Fed-X and 4^th shift for internal distribution.

Ensure progress packaging method is used for safe shipment of product.

Schedule pick-up and deliveries of product with company vehicle.

Organize physical shipping department layout.

Provide packaging of inventory for stock.

Coordinate shipment/delivery activities with outside transportation companies.

Oversee Receiving Department and handle problems or issues that may arise.

Maintain harmony among workers and resolve grievances.

Assist Materials Manager with any needed disciplinary issues.

OTHER DUTIES AND RESPONSIBILITIES

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures.

Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly; promotes a safe work environment for his reports.

SUPERVISORY RESPONSIBILITIES

Responsibilities include (1) Shipping Clerk and (1) Receiving Clerk

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Self-starter.

Quality – Demonstrates extreme accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; leads by example.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate’s Degree (AS) or Bachelor’s Degree (BA) preferred; or two or more years related experience and/or training in the field; or equivalent combination of education and experience.

LANGUAGE SKILLS

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Fourth Shift Inventory software; Order processing systems; Excel Spreadsheet software and Word Processing software

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; walk and use hands to finger,

handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally

required to climb or balance and talk or hear. The employee must regularly lift and/or move up to 25 pounds,

frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision

abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception,

and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Packing & Shipping – Distribution (John Deere)

Summary Picks, Assembles, and routes various types of connector or other component material by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Performs Upload or Downloads from EDI system to generate sales/pick orders to meet customer requirements.

Assembles specified number of connectors packs or kits for each addressee as indicated by EDI Sales orders. Ability to pick and MORV parts to and from kits.

Wraps, ties, or places material in envelopes, boxes, or other containers.

Stamps, types, or writes addresses on packaged materials.

Forwards packages by mail, UPS, or through other specified means to meet customer requirements.

Keeps records of materials sent.

Stores materials to maintain stock.

Other Duties and Responsibilities

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures

Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

Quality – Demonstrates extreme accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Mathematical Skills

Reasoning Ability

Computer Skills

To perform this job successfully, an individual should have knowledge of Fourth Shift Inventory software; Order processing systems; Excel Spreadsheet software and Word Processing software.

Physical Demands

Work Environment

Follows ISO and Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and

security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Job Title: Stock Room Clerk

Summary

Receives, stores and issues electronic components and or other materials and complies stock records in stockroom by performing the following duties.

Essential Duties and Responsibilities

Locates parts and counts accurate amounts form inventory by M- number for kits being issued to Production.

Verifies part number to drawing as needed.

Pulls stock items and move with paperwork (shop order/pack list copies) to Shipping.

Receive items (sub assemblies, etc.) from Production M- numbers.

Put away received purchased items in accurate stock location.

Maintain inventory system and stock records.

Cycle count active items to maintain inventory accuracy.

Follow procedures established to return defective parts, when advised by QA, Engineering, etc., of problems.

Other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High School diploma or general education degree (GED) with one to three months related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Quality – Demonstrates extreme accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Stock Room Lead

Summary

As a working stockroom lead, assists Manager in coordinating duties in the stock room to receive, store and issue electronic components and/or other materials and complies stock records in the stockroom by performing the following duties.

Essential Duties and Responsibilities

Performs Uploads or Downloads from EDI system to generate sales/pick orders to meet customer requirements.

Perform Data Entry into Fourth Shift to generate Sales Orders or as specified by procedure.

Assembles specified number of connector packs or kits for each addressee as indicated by EDI Sales orders.

Wraps, ties or places material in envelopes, boxes or other containers.

Stamps, types or writes addresses on packaged materials.

Forwards packages by mail, UPS or through other specified means to meet customer requirements.

Keep records of materials sent.

Stores materials to maintain stock.

Other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High School diploma or general education degree (GED) with one to three months related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Quality – Demonstrates extreme accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Packaging/Stockroom Clerk

Summary

Packages electronic assemblies and other products for shipment by performing the following duties.

Essential Duties and Responsibilities

Packages product using appropriate ESD packaging.

Identifies correct packaging material for each product including bags, boxes and

Labels

Places product into pack boxes to meet shipment requirements

Fills order for stock when required

Moves or transports material or supplies to other departments as needed

Manages the physical organization of the packaging area

Manages inventory and other packaging records by performing data entry into Fourth Shift

Picks kits in stockroom.

Other duties as assigned.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Education and/or Experience – High School diploma or general education degree (GED) with one to three months related experience and/or training required.

Certificates, Licenses, Registrations – As required.

Language Skills – Communicate with co-workers, management, customers and others in a courteous and professional manner.

Mathematical Skills – Able to perform basic math functions.

Reasoning Ability – Able to solve practical problems and deal with a variety of variables.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Quality – Demonstrates extreme accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; Asks for and offers help when needed. Seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports affirmative action and respects diversity.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: Inside Sales Representative (Customer Service)

Summary

Takes and/or solicits additional orders for company products and/or services over the fax and/or mail (regular & electronic) by performing the following duties.

Essential Duties and Responsibilities

Receives calls and faxes from existing or prospective customers to explain the type and/or scope of product or service offered.

Quotes prices, selection, alternatives, use, delivery, advantages and tries to persuade customer to purchase.

Subsequent to order interfaces with customers on change orders, expediting/shipping/delivery information, payment, problem resolution, and all other issues.

Assures compliance with all current policies and procedures.

Records names, addresses, phone/fax numbers, purchases, and reactions of existing and new customers.

Completes/verifies/processes customer agreements, credit applications, data changes for customers.

Remains current on all facets of products, services, policies and procedures.

Identifies needs and makes recommendations regarding revisions to products, services, policies and procedures.

Transfers data from customer order onto form and/or into computer. Compares data entered with source documents. Accomplishes required corrections.

Works with tech services regarding RMA and all other technical issues.

Processes/facilitates customer acknowledgement of order with delivery information.

Keeps record of work completed.

Cooperates with Manufacturer’s Sales Representatives (M.R.’s) in all facets of interfacing with existing and prospective customers.

Develops and maintains corporate positive image and philosophy in all contacts.

Performs additional duties and special projects as directed by manager from time to time.

Follows all company policies.

Follows ISO and other Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Qualifications

Certificates, Licenses, Registrations – As required.

Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; meets commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Productivity – Meets productivity standards; strives to increase productivity; works quickly.

Job Knowledge – Uses work experience and knowledge to complete tasks correctly and accurately. Shares knowledge with other team members.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Independence – Performs work with little or no supervision.

Creativity – Solves problems by gathering and analyzes information skillfully; develops alternative solutions; finds new and better ways of doing workload.

Initiative – Volunteers readily; asks for and offers help when needed; seeks increased responsibilities.

Judgment – Demonstrates proper judgment and decision making skills. Adapts to changes in the work environment; manages competing demands.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Title: RMA Specialist

SUMMARY:

Records information and determines authorization pertaining to merchandise to be returned to manufacturer from customers because of defects, wrong amount, or type by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

Examines and compares merchandise with original requisition to record information such as quantity, type of defects, and date on invoice or other forms.

Enters information into the RMA data base

May contact customer concerning their return by phone, fax or mail.

Prepares invoices and other forms for all returned goods.

Types letters or information on records to explain reason for returned goods.

Compiles and files list of merchandise handled.

Maintains records of repairs, calibrations, and tests.

Daily order entry and forecast management in the Greenlee portal.

Follows all company directives including policy / procedures as found in ISO/Quality Manual, Employee HandBook, etc.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or general education degree (GED) with one to three months related customer service experience and/or training.

Language Skills

MRA Assistant Job Description – Page 2

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

COMPUTER SkILLS

To perform this job successfully, an individual should have knowledge of Excel, Word Processing software. Ability to learn Fourth Shift Inventory software.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

Quality – Demonstrates extreme accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

MRA Assistant Job Description – Page 3

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to handle/grip small to medium parts. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The noise level in the work environment is usually moderate.

Follows ISO and Quality System and/or Harrington Signal Inc. policies and procedures. Observes safety and

security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Revision History:

Revision	Date	Description of Changes	Approved By
0.0	07/03/17	Initial Release	Jim Theesfeld
1.0	8/17/18	Digitized version	Todd Gifford