GENERAL POLICY
The quality system described in this section of the Quality Manual conforms to the requirements of the standard: Element 5.6 ISO 9001:2015 Management Review.
Top management conducts periodical reviews of the quality system. The review evaluates the suitability and effectiveness of the system, identifies opportunities for improvement, and considers the need for changes to the quality policy and quality objectives. Results of the review are documented.
PROCEDURAL POLICIES
1. General
1.1 The purpose of management reviews is to:
Evaluate the suitability, adequacy and effectiveness of the quality system;
Consider changes to the quality management system and to the quality policy and quality objectives; and
Identify opportunities for improvement of the quality system, processes and products.
1.2 Management reviews are chaired by the President and are attended by the executive management team, representing all departments within the company.
1.3 Management reviews are conducted at minimum twice per year. More frequent reviews are scheduled in periods when organizational changes, or other circumstances require increased attention and input from the top management.
2. Management Review input
2.1 Input into the management reviews consists of information and data related to quality performance of the organization. At a minimum, this includes:
Results of audits,
Customer feedback and complaints,
Process performance and product conformance data,
Status of preventive and corrective actions,
Changes that could affect the quality system,
Follow-up actions from earlier management reviews, and
Recommendations for improvement.
3. Management Review output
3.1 Management reviews are concluded with actions related to improvement of the quality management system, and improvement of processes and products to better meet customer requirements. The review also identifies resource needs to implement these actions.
3.2 Results of management reviews are documented in minutes of the review meeting. The minutes include improvement actions, and assign responsibilities and allocate resources for implementation of these actions.
Reference Documents
External Audits
Reference Procedures
QP9301 Management Review – General
QP9302 Management review input
QP9303 Management review output
Revision History:
| Revision | Date | Description of Changes | Approved By |
| 0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
| 1.0 | 8/17/18 | Digitized version, updated procedures | Todd Gifford |