7.1.1 General
During planning and budgeting processes and as needed throughout the year, the President and management team determine and ensure the appropriate resources are available to implement and maintain the quality management system and continually improve its effectiveness and enhance customer satisfaction by meeting customer requirements.
7.1.2 People
Personnel performing work affecting product quality shall be competent based on appropriate education, training, skills and experience.
Reference Procedures:
QP7101 Job Roles, Descriptions, and Qualifications
7.1.3 Infrastructure
Harrington Signal provides the infrastructure necessary to achieve conformity to product requirements. During the budgeting and strategic planning processes, buildings, workspace, and associated utilities are evaluated and provided. When new personnel are added, Management coordinates activities to ensure appropriate process equipment including hardware and software if required and supporting services such as telephones etc., are available.
7.1.4 Environment for the operation of process
The Top Management team, which includes the General Manager, Operations Manager, and Quality & EHS Manager, determines and manages the work environment to ensure Harrington Signal Inc. provides a safe and desirable place to work. They ensure the environment is appropriate for achieving conformity to product requirements.
7.1.5 Monitoring and measuring resources
7.1.5.1 General
Harrington Signal Inc.’s manufacturing team or our customers define monitoring and measuring requirements on product and component drawings and specifications. Monitoring and measuring requirements are also defined by Manufacturing for process characteristics where required for process validation.
Personnel performing monitoring and measurement activities shall determine the monitoring and measuring devices needed to provide evidence of conformity of product to determined requirements. The Quality department will provide assistance in selecting the appropriate device as required.
7.1.5.2 Measurement traceability
The General Manager and Operations Manager are responsible for the Calibration activities at Harrington Signal Inc. They are responsible for establishing and maintaining processes to ensure that monitoring and measurement can be carried out and is carried out in a manner that is consistent with the monitoring and measurement requirements, taking into account the tolerances required for the measurement and the accuracy and precision of the instrument.
Where necessary to ensure valid results, measuring equipment shall be included in the calibration program. The calibration program ensures measuring equipment is:
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- Calibrated or verified at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards; where no such standards exist, the basis used for calibration or verification shall be recorded;
- Adjusted or re-adjusted as necessary
- Identified to enable the calibration status to be determined
- Safeguarded from adjustments that would invalidate the measurement result
- Protected from damage and deterioration during handling, maintenance and storageWhen used in the monitoring and measurement of specified requirements, the ability of computer software to satisfy the intended application shall be confirmed. This shall be undertaken before initial use and reconfirmed as necessary. Records of this confirmation shall be maintained with calibrations records through the use of the Control of Monitoring & Measuring Devices procedure.
- In addition, Top Management and the Quality Department shall assess and record the validity of the previous measuring results when the equipment is found not to conform to requirements. The organization shall take appropriate action on the equipment and any product affected. Records of the results of calibration and verification shall be maintained.
Referenced Procedures:
QP1170 Monitoring-Measuring Resources Control
7.1.6 Organizational knowledge
Personnel are trained on the knowledge necessary for the operation of its processes. Personnel are kept up-to-date using periodic training, industry events, and written information.
Revision History:
| Revision | Date | Description of Changes | Approved By |
| 0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
| 1.0 | 8/17/18 | Digitized version | Todd Gifford |
| 2.0 | 6/4/2021 | Revised Quality Title and removed a link to QP1070 | Todd Gifford |