5.1.1 General
Top Management at Harrington Signal Inc. shows its commitment to the quality management system through the development and implementation of this quality manual. Additionally, management commitment is demonstrated through Harrington Signal Inc.’s Quality Policy, the specific objectives that are set and reviewed during Management Review Meetings, and by providing the resources required to meet our objectives for continually improving the effectiveness of our operations and quality system.
The management team consisting of the President and all department managers is chartered with ensuring our products and services meet customer as well as statutory and regulatory requirements.
5.1.2 Customer focus
Top management ensures customer requirements are understood, the focus on improving customer satisfaction is maintained, and risks are properly determined by setting and reviewing objectives related to customer satisfaction periodically as necessary and at Management Review Meetings.
Revision History:
| Revision | Date | Description of Changes | Approved By |
| 0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
| 1.0 | 8/17/18 | Digitized version | Todd Gifford |