The Quality Manager is responsible for managing the Corrective Action Program. As defined in the Corrective Action Procedures, all personnel are responsible for taking action to eliminate the cause of nonconformities in order to prevent recurrence. Corrective actions shall be appropriate to the effects of the nonconformities encountered.
The Corrective Action Procedure defines requirements for:
- Reacting to the nonconformity and, as applicable:
- taking action to control and correct it;
- dealing with the consequences;
- Evaluating the need for action to eliminate the cause(s) of the nonconformity, in order that it does not recur or occur elsewhere, by:
- reviewing and analyzing the nonconformity;
- determining the causes of the nonconformity;
- determining if similar nonconformities exist, or could potentially occur;
- implementing any action needed;
- reviewing the effectiveness of any corrective action taken;
- updating risks and opportunities determined during planning, if necessary;
- making changes to the quality management system, if necessary.
Referenced Procedures
QP1040 Nonconformity Corrective Action
QOP-10-02 Nonconformity and corrective action
Revision History:
| Revision | Date | Description of Changes | Approved By |
| 0.0 | 07/03/17 | Initial Release | Jim Theesfeld |
| 1.0 | 8/17/18 | Digitized version | Todd Gifford |